Terms of Service
Terms
Terms of Service
These Terms of Service govern your use of the tree care and preservation services provided by Ash Armor. By engaging our services, you agree to comply with the terms outlined below.
Service Guarantee
Ash Armor is committed to providing high-quality tree care services. We use proven methods and industry-standard equipment to safeguard your ash trees from the emerald ash borer (EAB). While our treatments are highly effective, results may vary based on environmental factors, tree health, and infestation severity.
Customer Responsibilities
Customers are responsible for providing accurate information about their trees, including tree size and health conditions. Proper maintenance, such as watering and pruning, is recommended to enhance the effectiveness of our treatments.
Payment Terms
Payment for services is due upon receipt of the invoice unless otherwise agreed upon in writing. Ash Armor reserves the right to suspend or terminate services in the event of non-payment. Unpaid balances may incur additional fees or legal action.
Ownership of Equipment and Materials
Any equipment or materials used during treatment remain the property of Ash Armor. These materials are not transferable to the customer and must be removed by our team following completion of service.
Limitation of Liability
Ash Armor is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the cost of the service provided. We are not responsible for damages caused by pre-existing tree conditions or unforeseen environmental factors.
Cancellation Policy
Customers may cancel services up to 24 hours before the scheduled appointment without penalty. Cancellations within 24 hours may incur a fee to cover preparation costs. Refunds for prepaid services are evaluated on a case-by-case basis.
Changes to Terms
Ash Armor reserves the right to update or modify these Terms of Service at any time. Changes will be communicated to customers through our website or email. Continued use of our services constitutes acceptance of the revised terms.
By engaging Ash Armor’s services, you acknowledge and agree to these terms. If you have any questions or concerns, please contact us prior to scheduling a service.